About CHOICES Volunteer

Individuals who would like to make a positive difference in the lives of Medicare beneficiaries. Interested applicants should have a variety of skills including listening, computer, internet skills, etc. CHOICES volunteer roles include Administrative Support, Counselor, Open Enrollment Counselor, Outreach Volunteer, and Presenter. Certification requirements include: agreeing to adhere to CHOICES Volunteer Risk & Program Management (VRPM) policies and procedures; passing CHOICES exams; signing the CHOICES Memorandum of Understanding; attending CHOICES Update trainings; and reporting SHIP related performance activities.

Application Process

If you would like to become a CHOICES certified counselor or volunteer, please call WCAAA at 800-994-9422 or 203-757-5449 and ask to speak with the CHOICES Regional Coordinator. After receiving your completed application packet, we will conduct any required screenings (interview, reference, background, criminal record checks, etc.) before the training session begins. After the screenings are conducted, you will be informed about your ability to participate in the training.