Front Desk Reception

Hosted by: Capital Area Salvation Army - Lansing

Date

Ongoing Opportunity

Time

Contact coordinator for times

Contact

Jon Curtis
[email protected]
517-482-9715 x28

About Front Desk Reception

Assist and fill in for front desk receptionist/intake when needed. Assist with assigned front desk duties such as answering reception phone in a professional and pleasant manner, referring calls appropriately, filing, documenting and keeping statistics of phone calls, assisting clients with food pantry, and other front desk/intake duties as assigned by the Intake Receptionist or Social Services Director.

HS graduate (minimum); work experience providing reception, secretarial duties, or other work requiring professional demeanor and office skills including word processing.
__Must have phone and computer skills, possess the ability to handle unexpected challenges, multiple demands, and diverse populations in a non-judgmental, pleasant and resourceful way. A quick learner and ability to respond to crisis with maturity, de-escalate situations, make referrals to appropriate staff as needed.
__Must handle client confidentiality and sensitive issues appropriately and per agency policies.
__Need to complete online ServSafe and Civil Rights training, background checks

Application Process

Must go to salansing.org click on the Volunteer link find the job posting and fill out the volunteer application or stop in the office and get a printed copy.


We're looking for volunteers who:

Care about:

  • Poverty and Hunger
  • Homelessness & Housing
  • Community Advocacy

Are a skilled:

  • Professional
  • Talker
  • Social Savant
  • Math Whiz

Are interested in:

  • Reading & Writing

Volunteers (2)

Log in to see who is volunteering for Front Desk Reception!