24 Hour Crisis Line

Hosted by: Crime Victims Assistance Center

Date

Ongoing Opportunity

Time

Contact coordinator for times

Contact

Crisis Line: (607) 722-4256

About 24 Hour Crisis Line

Nonprofit

Our staff and trained volunteers provide callers with emergency crisis intervention, crisis counseling & information and referral.


We need volunteers to help with:

  • Volunteers
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    Our volunteers fill two vital roles for us here at CVAC. The role of the crisis line volunteer is to provide support and assistance to victims via the 24-hour agency crisis hotline. This includes listening, making appropriate referrals, providing crisis intervention, and dispatching victim advocates, while maintaining the highest levels of confidentiality. The role of the volunteer advocate is to provide support and assistance to victims as they move through the legal and/or medical process. Advocates respond to requests that are made by hospital staff and local police via the crisis line.

    The initial training is 40 hours, half of which will be completed at home by the volunteer (videos, links, online courses), and the other half will be completed here at CVAC on Tuesday and Thursday nights.
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