About Volunteer Screener-Laurel

Schedules and conducts volunteer screenings (phone or in-person) with prospective volunteers.
• Studies and learns each volunteer position description.
• Prepares for each screening interview (i.e. reads a candidates application questionnaire and the corresponding position description they are applying for)
• Asks identifying questions, during the screening interview, appropriate to the responsibilities and qualifications for the volunteer position requested. Provides prospective volunteers with information about the intake, referral and placement process.
• Matches volunteers to positions for which they are best suited, based on skills, interest, availability and available options.
• Updates Volunteer Connection, our online volunteer management system, with candidate information and makes referrals as required.

Time Commitment:
4 hours per week
Screening interviews can be conducted in the evenings as well as on the weekend or weekdays
Qualifications:
Broad understanding of the American Red Cross and its opportunities for volunteer service.
• Enthusiastic about American Red Cross programs.
• Ability to work with computer database (training provided)
• Excellent oral communication skills - ability to express ideas and facts clearly
• Comfortable making phone calls to volunteers
• Previous experience with customer service is a plus
• HR experience or experience conducting interviews a plus
Relationships
Volunteer Management Team
Length of Appointment
Four months, renewable
Development Opportunities
The Volunteer Screener receives support, guidance, and encouragement from the Volunteer Management Team. He or she has access to relevant learning opportunities and materials that prepare for and support this role.
Requirements:
Orientation to the American Red Cross
• On-the-job training with volunteer supervisor
• Volunteer Connection Orientation
Purpose:
The Volunteer Screener gathers relevant information about prospective volunteer candidates while assessing which positions volunteers are best suited for.

Application Process

To become a volunteer with the American Red Cross you would need to complete an application. This application is found at http://www.redcross.org/mississippi/volunteer. This takes you directly to the Volunteer Application page found on the Red Cross website. Completion of the application consists of registering for orientation, reading and agreeing to the code of conducts and policies of the Red Cross, and completion a background check.