About Hero Care Network Regional Caseworker/Critical Community Service Volunteer for American Red Cross

*American Red Cross Volunteer Opportunity*

*Service to Armed Forces*

Responsibilities:

Support the Red Cross mission

• Maintain strict confidentiality of any case notes, names and other personal information in accordance with

Red Cross policies

• Understand/ apply all Service to Armed Forces (SAF) policies, procedures and protocols

• Support the critical community services cases

• Acquire a working knowledge of local, state and federal resources aiding military members, families and

veterans

• Maintain professionalism and conduct as stated in Red Cross policy

Time Commitment: Flexible

Qualifications:

• Successful American Red Cross background check

• Complete required national training and locally developed orientation

• Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military

families, and veterans' issues

• Demonstrated ability to treat people with respect under all circumstances

• Ability to apply active listening skills and employ reasoning

• Good computer skills

• Effective interviewing skills and a sound knowledge of telephone and in-person etiquette

• Ability to work with or without supervision

• Effective verbal/written communication skills

• Willingness to gain knowledge of community resources

• Able to work with culturally diverse populations

In all cases, contact Kristin Pendleton
Call/Text: 314-281-7968

Register today using the following link: redcross.org/volunteer

Application Process

Use this link to get registered today: redcross.org/volunteer