About American Red Cross- Blood Donor Ambassador Volunteer

*Volunteer Opportunities for American Red Cross*

Provide excellent and enthusiastic customer service to enhance the blood donor experience. Engage with blood

donors to promote blood donation and set the stage for a long-term commitment to regular blood donations

Responsibilities:

• Welcome and greet donors, escort as necessary and assist with initial intake and hand offs through the blood donation process

• Ensure blood donors have relevant information

• Learn and share the Red Cross story

• Create a favorable impression of the Red Cross, and the blood donation process, that will encourage continued support

• Make reminder calls, re-schedule donor appointments, and perform follow up activities as directed

• Be available and committed to the volunteer schedule

• Excellent customer service behaviors

• Attend to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution

• Set up/maintain cleanliness

• Punctual/ dependable

• Work with collections team supervisor or charge staff

• Responsible to inform donors about Red Cross volunteer opportunities and share recruitment materials

Qualifications:

• Willingness to support the American Red Cross mission

• Ability to display the utmost professionalism and communication skills

• Extremely comfortable working with people from all walks of life

• Ability to represent the American Red Cross to the community

In all cases, contact Kristin Pendleton
Call/Text: 314-281-7968

To register today please visit this link: redcross.org/volunteer

Application Process

Use the following link to register today: redcross.org/volunteer