Business Development Summer Intern

Help us Develop Social Impact Tracking and Organizational Sustainability

A fundraising campaign for The Freedom Cafe

(The quick ask for those who are looking for it: If you need no further introduction, please consider donating $50-$100 today to help us raise funds for a paid summer intern (and beyond)!)

Intro - Paid Social Innovation Intern

Hello! The Freedom Café continues to grow, and expand on the vision set by our founders to raise awareness, empower action and financially support efforts to end human trafficking around the region and globe. 

To build greater capacity, sustainability, and tools to track and communicate our social impact, we have partnered with the UNH Center for Social Innovation and Enterprise to host a Summer Social Innovation Internship and plan to host a 40 hour/week business development intern from May 21-July25, 2018.

Internship Focuses

The two major themes of their internship will be:

  1. To help put in place major reporting and analyzing functions across the organization, to benefit both our Donors and Café Guests AND our Staff and Volunteers as they work on (and drink to!) the mission.

    This will mean visually effective graphs and reports that keep YOU in the know about how we're doing, and what you can continue to do to help! (It will also mean the other important stuff like stronger financial accountability, building capacity to take on larger grants and donations, and more effective communications and actions to support our mission)

  2. To create a regularly administered Impact Analysis survey that is statistically significant, with an eye towards possible Academic publication.

This summer's intern will work closely with Board Members and other volunteers to achieve everything laid out here in our internship posting. (More on the "Why?" and "What?" of the two themes above explained below the break!)

The Ask - Help us fund?

To support this project, we are inviting our friends, founders, and alumni to invest in The Freedom Café internship program. The Freedom Café has already had great success hosting UNH internships in areas of communications, women's studies and community leadership. These opportunities create space for students to develop important job skills while also improving the reach and effectiveness of our programs. 

Please consider donating $50-$100 to support our 2018 summer internship and our ongoing internship efforts. 

Thank you,

Bryan Bessette, Sean Matthews, and The Freedom Café board.

Appendix- More Details

Below are further descriptions, motivations, and details for what the Intern will be assisting with and why.

Impact Analysis Survey

From the moment we first heard about the Freedom Cafe from our friends at Amherst, MA, we fell in love with not just the model (whereby the simple act of drinking sustainably sourced coffee and tea, we'd help fund efforts to combat human trafficking) but the potential for creating an outsized impact on our behaviors and the behaviors of friends, family, and strangers alike.

As a founding community, we were frustrated with the high ideals and aspirations we all discussed regularly and desperately wanted to achieve, but couldn't find ways to make an impact.

So, when the Cafe concept came around, we thought of it as more than just a feel-good idea, but a radical way to influence the minds and behaviors of our local community and future leaders. The hypothesis has always been this: By providing a relaxed and welcoming atmosphere and high-quality beverages and events, we could introduce truly difficult topics to wrestle with and start nudging people in a direction that impacted their daily spending, consuming, donating, and working habits. 

We believe fully in creating a more just and peaceful world, and doing so sustainably so that the changes we desire can last for generations to come.

We believed that our model would help create a greater lasting effect on the economy, our workplaces, and our world than if we had otherwise run a set of activist programs and events and little else.

Time to put that hypothesis to the test.

Our survey will focus on 3 subsets of people:

  • Past and Current Volunteers (Alumni)
  • Past and Current Cafe Guests
  • People who have never heard about the Freedom Cafe (our "Control" group)

And it will gauge the short-, mid-, and long-term impact of the following:

  • Cafe Programming
  • Cafe Messaging
  • Cause Messaging
  • Volunteering vs. being a Guest only
  • Sustained donations vs. One-time involvement
  • Other meaningful non-Cafe movements, opportunities, and organizations (potentially to model after or partner with)

Other benefits/goals of the survey:

  • Provide and share a survey and process model with other organizations looking to measure the impact of their programs/services/products/missions on the behaviors and minds of this customers/people
  • Re-engage former volunteers and students who have "gone out into the world" who can provide insight or offer their expertise to further the cause

Reporting and Business Analysis

For a long time, the Cafe has operated via systems that have helped in the day to day management of the Cafe space and our programming. However, we have not put in place high level dashboards or generated reports that help us gauge trends in the business and our programming. 

Perhaps most important, we have not put together a process and system to allow us to more readily and transparently share our metrics with YOU. 


As with any movement, the effectiveness of our mission and strategy is important to gauge. Of equal import is informing our supporters, the people actively engaged in the movement, and people who are choosing organizations to support, about how effective we are.


Working with the Board, the intern will be putting together:

  • Database of all former and current Volunteers, Donors, Staff, and Guests
  • Dashboard for Key Performance Indicators
  • Reports for prior years and months effectiveness
  • Marketing/Cause related materials for both web and print consumption

Summer Intern Update & Thank You

July 3, 2018

Hello, my name is Olivia Brigagliano. I am honored to have this opportunity to be a summer intern at the Freedom Cafe through the Social Innovation Challenge at the University of New Hampshire. This experience is teaching me a lot of valuable skills that I will be able to speak to and use in my development professionally. The Freedom Cafe is a wonderful space that has been able to capitalize on my interests as an economics and international affairs major. I have been welcomed into the friendly community that is Freedom Cafe and have been working on a series of projects to help The Freedom Cafe become more financially sustainable while promoting the Freedom Cafe’s mission and model. 

     I started out my internship by working with a new donor management information system. I integrated past and current data that consisted of everything from volunteer information, individual and organization donors, campaigns, events, appeals onto one organized site. During this time, we created a new streamlined system that allows for volunteers to log their hours onto this site and keep all of the Freedom Cafe’s constitutes organized on one functional site. After organizing and integrating data, which allowed me to gain Excel and management information skills, I moved to the next part of my internship. This aspect is focused on financial forecasting. I have been analyzing popular products within the Cafe and trying to determine growth through profit margins. I am analyzing trends to help determine if the Cafe should open on a weekend or if we should mark-up prices. I also help keep track of our project fund and other daily cafe transactions. Through this process I have been able to delve deeper into financial systems and gain accounting skills through the process. Finally, I am working on communications and guidelines, developing a foundation for social impact surveying. I am working on how the Cafe relays its mission and model to others and creating a familiar framework to share what the freedom cafe is about and how it is impacting the mission to end human trafficking. I am also working on an awareness survey to give out to the public. I am working with a marketing intern at Hayden’s Sports to create a partnership that will bring greater visibility to the cafe in the Durham community. 

     I have had the opportunity to work with amazing people. Their passion and devotion to this organization are attributes that I hope to have as I move on after this internship. I am very thankful to have been able to work with Bryan, Rachel, and Sean on these tasks. Bryan’s endless determination to this space as the director of Freedom Cafe is one of the biggest reasons why I feel as though this experience is a success. I have learned a lot here and will stay connected to the Cafe even after my internship. Your donations to support my position have made all of this possible. I sincerely thank you. I am thankful to have had this internship for I have been able to grow as an individual but also I have been able to work with an organization that has a beautiful mission that I am happy to help make stronger. 


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About the Organization

The Freedom Cafe of Durham is a non-profit specialty café dedicated to ending human trafficking and the commercial exploitation of all people. The café provides a collaborative space that invites the local community to take action toward a traffick-free world. Through presentations, discussion groups and community events, we seek to educate local citizens about the complexities of the issue and its root causes, the actions necessary for preventing it, and ways to support reputable organizations working to bring about a world where all people are free.